Repair FAQ

Customers often ask us questions regarding their instruments, below are just a few of the most common questions we get!

Do you have a question that isn’t answered here?  Email us!  

What should I oil my metal flute mechanism with?
You should never oil your mechanism, as applied improperly oil can get on the pads, cork, and adjustments. This can cause stickiness or even adjustments to fall off, it is best left to a professional.

What should I use to polish my flute?
You should use a clean, dry, soft cloth. Never use liquid polish as it can get on the pads and corks causing surface abrasions and the wearing of materials faster. 

Can I add a split E mechanism?
This can be done on a case by case basis. It depends on the age, style, and mechanism of your flute. Please contact us with your flute specs to see if this can be done. However, we can add a G disc on any flute to facilitate the High E.

I’m having trouble reaching certain keys on my flute, can anything be done?
We can add extensions to keys if you are having trouble reaching certain levers. These are done on a case by case basis. Please contact us to inquire.

Should I get felt pads or Straubinger pads?
While this is a personal preference, here are some of the characteristics of each:
Felt pads: Made of cardboard, felt, and a bladderskin exterior. Softer, not as resonant, but can withstand significant finger pressure.
Straubinger: Made of plastic, microfiber, and a skin. These are used on all of our new flutes because they are designed to be more stable and resonant. In addition, they give the mechanism a crisp response.


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